I'm using a blue rock candy Xbox 360 controller which is a totally different controller. My old controller was an afterglow Xbox360 controller. I looked and when I unplugged and plugged my new controller back in, this new driver pops up and it says 'Unknown USB Device (Device Descriptor Request Failed)'.
Existing instructions for using a Rock Candy Xbox 360 wired controller on Windows seem to refer only to Windows 7/8. Specifically, they suggest downloading and installing Xbox 360 Accessories Software, which is only available for 32-bit Windows 7, before modifying an
.inf
file.![Rock Candy Controller Driver Xbox 360 Link Rock Candy Controller Driver Xbox 360 Link](/uploads/1/3/4/5/134511683/670753223.jpg)
- I have a wired Rock Candy PS3 controller made by PDP when I connect it to my PC it shows up and I am able to test it with the controller properties all the buttons work fine but when I try to play any games It doesn't let me use the controller.
- Rock Candy Xbox 360 controller wont connect to android. Welcome, Guest. Please login or register. Did you miss your. Rock Candy Xbox 360 controller wont connect to android. However, my gamepad just wont connect. Its a rock candy 360 controller and it failed to work. It also failed to connect to my pc, but after watching some tutorials.
Do I follow the same instructions on Windows 10, or something else?
NoodleNoodle
1 Answer
Although the manufacturer does not officially support Windows PC, you do not need to follow any special instructions on Windows 10.
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Simply plug the Rock Candy controller into your USB port. The first time you do this, Windows 10 will detect and configure it automatically. Every time thereafter, it will simply be detected and ready to use.
(Tested December 2017 with an up-to-date Windows 10 installation. These instructions should continue to work without issue.)
NoodleNoodle
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Note For information about how to install the Xbox 360 Controller for Windows, see How to set up an Xbox 360 Controller for Windows.
Windows 8.1
On a computer running Windows 8.1, you can use Devices and Printers in Control Panel to troubleshoot the controller. Here’s how:
Xbox 360 Rock Candy Driver
- On the Start screen, select Control Panel.
- Select View Devices and Printers.
- Verify that the controller appears under Devices, and then right-click the controller and select Game controller settings.
- Check the Status of the controller, and then select Properties.
- On the Test tab, test that the controller works correctly. If there are any issues, select Calibrate on the Settings tab.
- If you continue to experience any issues, right-click the controller under Devices in Devices and Printers, and then select Troubleshoot.
Windows 7 and earlier versions of Windows
On Windows 7 and earlier versions of Windows, you can use Device Manager to help troubleshoot problems with your controller, see whether the correct items are listed, and to make sure there are no conflicts.
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Note A conflict is marked by a yellow exclamation point in Device Manager.
To use Device Manager, follow these steps:
- Select Start, then Run, then type sysdm.cpl, and then select OK.
- On the Hardware tab, select Device Manager.
- When the controller is successfully installed, you see three entries in Device Manager. There should be two entries under Human Interface Devices:
- HID-compliant game controller
- USB Human Interface Device
- Xbox 360 Controller for Windows
- If you see yellow exclamation points next to any of these entries, there's a problem with the installation. If there's a problem for either of the entries under Human Interface Devices, first verify that the problem is caused by the controller by unplugging it. If a hardware conflict with the controller was causing the problem, the yellow exclamation point will no longer appear after the controller is unplugged.
![Rock Candy Controller Driver Xbox 360 Link Rock Candy Controller Driver Xbox 360 Link](/uploads/1/3/4/5/134511683/550785842.jpg)
Rock Candy Xbox Controller Manual
To resolve controller problems in Device Manager, try these solutions one at a time (move to the next solution only if the one you’re trying fails to resolve your problem):
- Use the built-in troubleshooter:
- In Device Manager, double-click Xbox 360 Controller for Windows.
- Select Troubleshoot, and then follow the steps provided.
- Remove and then redetect the controller:
- Right-click Xbox 360 Controller for Windows, and then select Uninstall.
- In the Action menu, select Scan for hardware changes.
- Try updating the driver:
- Double-click Xbox 360 Controller for Windows.
- On the Driver tab, select Update Driver.
Note This information applies only to the Xbox 360 Controller for Windows. For help with other gamepads or joysticks, see the peripheral manufacturer's website or support center. For information on configuring a specific game to be played with a controller, see the game publisher's website or support center.